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Sales

Show product what your deals need, with numbers.

Prospects and customers tell you what is missing. CustomerSaid saves their words with the company and how much it is worth, so product sees the revenue behind each request, and you know when it ships.

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The problem

Does this sound familiar?

  • “Product never listens”

    You pass on what prospects ask for, but it is one message among hundreds.

  • No numbers behind your request

    Without the revenue next to a request, it is hard to make your case.

  • You don’t know when it ships

    A prospect asks again in three months, and you still have no answer.

How CustomerSaid helps

Make every customer request count

  1. 1Step 1

    Save a request right after the call

    Mention @CustomerSaid in a Slack thread, forward an email, or select your call notes on a Mac. Link it to the company.

    • Takes a few seconds
    • The customer’s exact words are kept
    • Linked to the company and its revenue

  2. 2Step 2

    Show the revenue behind each need

    Each need adds up the revenue of the companies that asked. Product sees which requests carry the most money.

    • Combined revenue on every need
    • Your request is counted, not lost
    • Key accounts stand out

  3. 3Step 3

    Get back to the customer on time

    Follow the status of the solution. When it is released, you see every company that asked, so you can follow up.

    • Clear status: planned, in progress, released
    • A list of companies to contact
    • Good news for open deals

Before and after

What changes for your team

What changes for your team
Without CustomerSaidWith CustomerSaid
Requests shared in chat and forgottenRequests saved with the company and its revenue
“A few customers asked for it”“Companies worth $1.1M a year asked for it”
No idea when it shipsEveryone can see the status of the work
Follow-ups depend on memoryA list of companies to contact after release

Features

The features you will use most

Questions

Common questions

For teams

See how other teams use CustomerSaid

See what your customers actually need.

Create a free account

No credit card · Free credits to start