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Companies

Know which customers are behind each request.

Every piece of feedback is tied to a company. See what each customer asked for, how much they pay you, and which needs matter to your largest accounts.

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The problem

Feedback without a name is hard to weigh

“A customer asked for this” can mean a free trial or your largest account. Without the company, you can’t tell how important a request is.

  • Requests arrive without the company name
  • Revenue lives in a different tool
  • Needs of key accounts get lost in the crowd

How it works

Three simple steps

  1. 1

    Add your companies

    Import companies and their revenue from a CSV file, or add them by hand.

  2. 2

    Link feedback to them

    Each piece of feedback shows the company and the person who said it.

  3. 3

    Revenue adds up

    Each need adds up the revenue of the companies that asked for it.

A closer look

Every customer, with the full story

  1. Every quote from a company in one place

    Open a company to see all its feedback, the people who sent it, and the needs it supports.

    • Exact quotes with dates
    • Contacts at the company
    • The needs this company cares about
  2. Revenue that shapes the priority

    Needs add up the revenue of their companies. You can see the money at stake before you decide.

    • Combined yearly revenue per need
    • Number of companies per need
    • Your own revenue currency

What you get

Why teams use it

  • Revenue next to every request

    Know how much each request is worth.

  • All contacts in one place

    See who at each company asked for what.

  • Quick setup

    Import companies from a CSV file.

  • Spot accounts at risk

    Feedback marked as churn risk stands out.

Questions

Common questions

See what your customers actually need.

No credit card · Free credits to start