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Analyst

Ask about your customers. Check every answer.

Analyst answers questions about your feedback in plain language. Every answer links to the quotes behind it, so you can trust what you read.

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The problem

Answers take days, and still feel like guesses

Before a meeting, someone reads hundreds of comments and writes a summary. It takes time, and nobody can check where the conclusions came from.

  • Reading all feedback by hand is slow
  • Summaries are hard to check
  • General chat tools don’t know your customers

How it works

Three simple steps

  1. 1

    Ask a question

    For example: “Which problems do our largest customers have?”

  2. 2

    Analyst reads your feedback

    It looks at feedback, needs, companies, and revenue in your workspace.

  3. 3

    Check the sources

    The answer links to each quote it uses. Open it with one click.

A closer look

Answers you can check

  1. Every answer shows its sources

    Analyst shows the feedback behind each conclusion. Read the original quote before you decide what it means.

    • The quotes the answer is based on
    • The company and date of each quote
    • The full comment, not only a summary

  2. Ask about revenue and companies

    Ask which needs involve the most companies, the most revenue, or the most urgent problems.

    • Compare needs by revenue
    • See how many companies are affected
    • Analyst brings the data. Your team decides.

  3. Better answers when it knows your product

    Add your website or docs. Analyst uses them to understand your product, but answers about customer needs still come only from feedback.

    • Product context for better answers
    • Docs never count as customer feedback
    • Every answer still shows its sources

What you get

Why teams use it

  • Plain language

    Ask the way you would ask a colleague.

  • Sources for every claim

    Each answer shows the quotes behind it.

  • Knows your business

    Answers use your companies, revenue, and needs.

  • Your feedback only

    Answers about customers come only from your feedback.

Who uses it

Useful for the whole team

Questions

Common questions

Platform

Related features

See what your customers actually need.

Create a free account

No credit card · Free credits to start