Priority
Decide what comes first with clear rules.
Every need gets a priority score you can understand. You choose what counts most: the number of companies, revenue, urgency, or effort. No black box.
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The problem
Priority by gut feeling
Without shared rules, the roadmap follows the latest escalation or the strongest opinion in the room. Teams argue, and good ideas wait.
- Each team has its own idea of “important”
- One big customer and many small ones are hard to compare
- Nobody can explain the final order
How it works
Three simple steps
- 1
Choose what matters
Set weights for customer impact, revenue, urgency, strategic fit, confidence, and effort.
- 2
Every need gets a score
CustomerSaid scores each need from its data and your weights.
- 3
See why a need ranks high
Open a need to see each part of its score.
A closer look
A score you can explain
A ranked list you can explain
Needs are sorted by their score. Each one shows the number of companies and the revenue behind it.
- Highest priority at the top
- Score, status, and urgency on every row
- Filter and sort the way you like
Every part of the score in one place
Open a need to see its impact, urgency, strategic fit, confidence, and effort, next to the customer quotes.
- Number of feedback, contacts, and companies
- The fields your team set
- Quotes that back up the score
What you get
Why teams use it
Rules everyone can see
The weights are the same for every need.
Fits your strategy
Give more weight to what matters this quarter.
Revenue in the score
Paying customers count, not only loud ones.
Easy to change
Change a weight and the order updates.
Questions
Common questions
See what your customers actually need.
No credit card · Free credits to start