Marketing
Use your customers’ own words in every message.
Reviews, calls, and support chats are full of the words your customers use. CustomerSaid collects them in one place, so you can see what customers ask for, what bothers them, and what you just shipped for them.
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The problem
Does this sound familiar?
Guessing what customers care about
Messages are written in a meeting room, not from what customers really say.
Reviews are spread over many sites
G2, Capterra, Trustpilot, and app stores each need a separate visit. Nobody reads them all.
Launches that miss the point
You announce a new feature without knowing which customers wanted it, or why.
How CustomerSaid helps
From customer words to better campaigns
1Step 1
Bring all your reviews into one place
Paste a link to your profile on G2, Capterra, GetApp, Trustpilot, Product Hunt, AppSumo, Google Play, or the App Store. New reviews arrive in CustomerSaid.
- Eight review sites
- No copying by hand
- Reviews sit next to support and sales feedback
2Step 2
Find the words customers use
Each need shows the exact quotes behind it. Use real customer language on landing pages, in ads, and in emails.
- Exact quotes, not summaries
- Grouped by topic
- See which companies said it
3Step 3
Announce what customers asked for
When a solution ships, you see how many companies wanted it and what they said. Write a launch message about their problem.
- Released solutions with their needs
- The companies that asked
- Quotes to use in your message
Before and after
What changes for your team
| Without CustomerSaid | With CustomerSaid |
|---|---|
| Messages based on guesses | Messages based on real quotes |
| Reviews checked site by site | Reviews from eight sites in one place |
| Feature launches without context | Launches tied to the problem customers had |
| Customer research takes weeks | Ask Analyst and get quotes with sources |
Features
The features you will use most
Questions
Common questions
For teams
See how other teams use CustomerSaid
See what your customers actually need.
No credit card · Free credits to start