Founders and leaders
See what customers need, without reading every ticket.
You can’t join every call anymore. CustomerSaid shows the problems customers raise most, the revenue behind them, and what the team decided. You stay close to customers in a few minutes a week.
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The problem
Does this sound familiar?
You lost touch with customers
The company grew. You no longer hear customers directly, only summaries of summaries.
Roadmap debates without facts
Every team brings its own story. It is hard to know which problem matters most.
Decisions nobody remembers
Six months later, nobody can explain why the team chose this feature.
How CustomerSaid helps
Stay close to customers in minutes
1Step 1
See the top problems and what they are worth
Needs are ranked by the number of companies, their revenue, and the rules your team agreed on.
- The most important needs at the top
- Revenue at stake for each need
- Customers’ exact words one click away
2Step 2
Ask a question, get an answer with sources
Ask Analyst: “Which problems do our largest customers have?” The answer links to the real quotes, so you can check it.
- Answers in plain language
- Every answer shows its sources
- No need to ask the team for a report
3Step 3
Understand every decision
Each solution keeps the reason it was chosen. Read the why in a minute, without another meeting.
- The reason next to each status change
- A clear owner for every solution
- A history you can read months later
Before and after
What changes for your team
| Without CustomerSaid | With CustomerSaid |
|---|---|
| Summaries passed through three people | Customers’ exact words, one click away |
| Gut feeling in roadmap debates | Needs ranked by companies and revenue |
| Asking the team for a report | Ask Analyst and check the sources |
| Decisions with no history | The reason saved with every decision |
Features
The features you will use most
Questions
Common questions
For teams
See how other teams use CustomerSaid
See what your customers actually need.
No credit card · Free credits to start