Plans and billing

CustomerSaid bills per workspace. You pay for a plan that includes AI credits, can top up credits when you need more, and can add paid slots for public review listings. Payments are handled by Stripe.

Who can do this: people who can manage billing (Owner and Admin).

Open billing

Go to Settings › Billing. You can see your credit balance, subscribe, change plan, buy a top-up and open the Stripe customer portal. Current prices are shown there and on the pricing page.

Plans

There are Base and Pro plans. Each paid invoice adds that plan's credits to your workspace. Subscription credits expire at the end of the billing period, and the next period adds new ones. Prices and the credits per plan are shown in the billing panel.

Welcome credit and top-ups

A new workspace gets a $2 welcome credit that expires after 30 days. A top-up is a one-time credit purchase that does not expire. See AI credits and usage.

Review listing slots

Each public review listing you connect, such as G2 or the App Store, uses a prepaid slot that is billed with your subscription. Buy slots per site on the billing page. Changes are prorated. You cannot lower a site's allowance below the number of connected listings. See Public review sites.

Manage payment details and invoices

Choose the Stripe portal button. In the portal you can update your card, download invoices and cancel the subscription. The portal is available once you have a Stripe customer, which is created when you first subscribe or top up.

What happens when credits run out

AI actions pause. Feedback you capture is still saved, and you can retry analysis after adding credits.

Cancel the subscription

Cancel in the Stripe portal. Cancelling removes any review listing connections. Cancel first if you plan to delete the workspace, since deletion is blocked while a subscription is active, trialing or past due.

Tips

• If you are on the welcome credit, subscribe before it expires to keep AI features running.
• Review the list of connected review listings before changing your allowances.

Troubleshooting

I paid but my credits didn't change. Credits are added when Stripe confirms payment, normally within moments. Refresh after a minute.

The portal button is missing. The portal appears after your first subscription or top-up.

I can't see Billing. You need the billing permission.