Opportunities
How customer problems are grouped, scored and moved through a clear lifecycle.
5 articles · Updated Oct 14, 2026
- What is an opportunityAn opportunity is one customer problem, backed by quotes, companies and revenue.2 min read
- How the priority score is calculatedThe six weighted factors behind every 0 to 100 score, and how to adjust them.2 min read
- Opportunity statuses and lifecycleWhat candidate, qualified, prioritized, parked, addressed and dismissed mean, and how to move between them.2 min read
- Product areas and classificationOrganize your product into nested areas and let AI file feedback and opportunities under them.2 min read
- Evidence, merging and duplicatesSee what supports an opportunity, and merge two opportunities that describe the same problem.2 min read