Analyst and AI
Ask questions of your evidence, understand citations and manage AI credits.
4 articles · Updated Oct 14, 2026
- Ask the AnalystAsk questions about your customers in plain language and get answers grounded in your own evidence.2 min read
- How citations and sources workHow to check where an answer came from, and why product documentation is labeled differently from customer evidence.2 min read
- Product knowledge sourcesTeach CustomerSaid about your product with your website, knowledge base or written notes.2 min read
- AI credits and usageHow prepaid credits fund AI features, where they come from and what to do when they run low.2 min read